This paper is in the following e-collection/theme issue:

Advanced Data Analytics in eHealth (203) eHealth Service, Product, Resource Reviews (44) Adoption and Change Management of eHealth Systems (877) Big Data (306) Machine Learning (2032) Natural Language Processing (893) Theme Issue 2021: Health Natural Language Processing and Applications (16)

Published on in Vol 10, No 4 (2022): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/29385, first published .
Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study

Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study

Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study

Authors of this article:

George Alexander1 Author Orcid Image ;   Mohammed Bahja1 Author Orcid Image ;   Gibran Farook Butt1 Author Orcid Image
Article Authors Cited by (23) Tweetations (3) Metrics

George Alexander   1 * , MSci ;   Mohammed Bahja   1 * , PhD ;   Gibran Farook Butt   1 * , MD

1 The School of Computer Science, University of Birmingham, Birmingham, United Kingdom

*all authors contributed equally

Corresponding Author:

  • George Alexander, MSci
  • The School of Computer Science
  • University of Birmingham
  • The School of Computer Science, The University of Birmingham
  • Edgbaston
  • Birmingham B15 2TT
  • United Kingdom
  • Phone: 44 0121 414 3344
  • Email: gxa548@alumni.bham.ac.uk