Published on in Vol 10, No 4 (2022): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/29385, first published .
Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study

Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study

Automating Large-scale Health Care Service Feedback Analysis: Sentiment Analysis and Topic Modeling Study

George Alexander 1*, MSci;  Mohammed Bahja 1*, PhD;  Gibran Farook Butt 1*, MD

1 The School of Computer Science, University of Birmingham , Birmingham , GB

*all authors contributed equally

Corresponding Author:

  • George Alexander, MSci
  • The School of Computer Science
  • University of Birmingham
  • The School of Computer Science, The University of Birmingham
  • Edgbaston
  • Birmingham
  • GB
  • Phone: 44 0121 414 3344
  • Email: gxa548@alumni.bham.ac.uk