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This paper is in the following e-collection/theme issue:

Natural Language Processing (1349) Email Communication, Web-Based Communication, Secure Messaging (241) Telehealth and Telemonitoring (3171) Ophthalmology (125) AI Language Models in Health Care (850)

Published on in Vol 14 (2026)

This is a member publication of

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/96026, first published .
Elderly woman texting on a smartphone with a chat bubble interface.

Secure Patient Messaging in Ophthalmology: Retrospective Natural Language Processing Study

Secure Patient Messaging in Ophthalmology: Retrospective Natural Language Processing Study

Authors of this article:

Jiyeong Kim1 Author Orcid Image ;   Zoha Zahid Fazal2 Author Orcid Image ;   Jibreel Obaid Rehman2 Author Orcid Image ;   Sophia Y Wang2 Author Orcid Image ;   Robert Chang2 Author Orcid Image ;   Eleni Linos1 Author Orcid Image ;   Yasir Sepah2 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Jiyeong Kim   1 * , PhD ;   Zoha Zahid Fazal   2 * , MBBS ;   Jibreel Obaid Rehman   2 ;   Sophia Y Wang   2 , MD, MSc ;   Robert Chang   2 , MD ;   Eleni Linos   1 , MD, MPH, DrPH ;   Yasir Sepah   2 , MBBS

1 Center for Digital Health, Stanford Medicine, Palo Alto, CA, United States

2 Department of Ophthalmology, Byers Eye Institute, Stanford Medicine, Palo Alto, CA, United States

*these authors contributed equally

Corresponding Author:

  • Yasir Sepah, MBBS
  • Department of Ophthalmology
  • Byers Eye Institute, Stanford Medicine
  • 2370 Watson Court
  • Palo Alto, CA 94303
  • United States
  • Phone: 1 6173081056
  • Fax: 1 6173081056
  • Email: yjs@stanford.edu