This paper is in the following e-collection/theme issue:

Clinical Communication, Electronic Consultation and Telehealth (693) Health Services Research (524) Text-messaging (SMS, WeChat etc)-Based Interventions (701)

Published on in Vol 10, No 9 (2022): September

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/34488, first published .
Use of a Semiautomatic Text Message System to Improve Satisfaction With Wait Time in the Adult Emergency Department: Cross-sectional Survey Study

Use of a Semiautomatic Text Message System to Improve Satisfaction With Wait Time in the Adult Emergency Department: Cross-sectional Survey Study

Use of a Semiautomatic Text Message System to Improve Satisfaction With Wait Time in the Adult Emergency Department: Cross-sectional Survey Study

Authors of this article:

Frederic Ehrler1, 2 Author Orcid Image ;   Jessica Rochat1, 2 Author Orcid Image ;   Johan N Siebert2, 3 Author Orcid Image ;   Idris Guessous4, 5 Author Orcid Image ;   Christian Lovis1, 2 Author Orcid Image ;   Hervé Spechbach2, 6 Author Orcid Image
Article Authors Cited by (4) Tweetations (5) Metrics

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  3. Zhang H, Tian J, Shi Y, Qian Y, Gao X, Zhai X. Impact of expected waiting time on pediatric outpatient satisfaction: a behavioral experiment study. BMC Health Services Research 2025;25(1) View
  4. Pandit D, Bhavana S, Nileshwar A, T L, Ballala K, Raj E, G S, Kamath R. Global Communication Practices and Their Impact on Patient Caregivers’ Satisfaction in the Surgical Waiting Area: A Scoping Review. Healthcare 2025;13(12):1408 View