Published on in Vol 10, No 4 (2022): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/37500, first published .
The Factors Associated With Nonuse of and Dissatisfaction With the National Patient Portal in Finland in the Era of COVID-19: Population-Based Cross-sectional Survey

The Factors Associated With Nonuse of and Dissatisfaction With the National Patient Portal in Finland in the Era of COVID-19: Population-Based Cross-sectional Survey

The Factors Associated With Nonuse of and Dissatisfaction With the National Patient Portal in Finland in the Era of COVID-19: Population-Based Cross-sectional Survey

Emma Kainiemi   1 , RM, MNSc ;   Tuulikki Vehko   1 , PhD ;   Maiju Kyytsönen   1 , RN, MHSc ;   Iiris Hörhammer   2 , MSc, DSC ;   Sari Kujala   3 , PhD ;   Vesa Jormanainen   1 , MSc, MD ;   Tarja Heponiemi   1 , PhD

1 Finnish Institute for Health and Welfare, Helsinki, Finland

2 Department of Industrial Engineering and Management, Aalto University, Espoo, Finland

3 Department of Computer Science, Aalto University, Espoo, Finland

Corresponding Author:

  • Emma Kainiemi, RM, MNSc
  • Finnish Institute for Health and Welfare
  • PO Box 30
  • Mannerheimintie 166
  • Helsinki, 00271
  • Finland
  • Phone: 358 295248292
  • Email: emma.kainiemi@thl.fi