Published on in Vol 9, No 9 (2021): September
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/30322, first published
.
1 Business Analytics & Information Systems, Telfer School of Management, University of Ottawa, Ottawa, ON, Canada
2 University of Ottawa, Ottawa, ON, Canada
3 College of Information & Communication Technology, School of Engineering & Technology, Central Queensland University, Melbourne, Australia