This paper is in the following e-collection/theme issue:

Theme Issue: Medical Informatics and COVID-19 (122) JMIR Theme Issue: COVID-19 Special Issue (2534) Artificial Intelligence (1994) Theme Issue: Novel Coronavirus (COVID-19) Outbreak Rapid Reports (1539) Outbreak and Pandemic Preparedness and Management (1810) Infectious Diseases (non-STD/STI) (1699) New Methods (1100)

Published on in Vol 9, No 4 (2021): April

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/23238, first published .
A Patient Journey Map to Improve the Home Isolation Experience of Persons With Mild COVID-19: Design Research for Service Touchpoints of Artificial Intelligence in eHealth

A Patient Journey Map to Improve the Home Isolation Experience of Persons With Mild COVID-19: Design Research for Service Touchpoints of Artificial Intelligence in eHealth

A Patient Journey Map to Improve the Home Isolation Experience of Persons With Mild COVID-19: Design Research for Service Touchpoints of Artificial Intelligence in eHealth

Authors of this article:

Qian He1 Author Orcid Image ;   Fei Du1 Author Orcid Image ;   Lianne W L Simonse1 Author Orcid Image
Article Authors Cited by (16) Tweetations (6) Metrics

Qian He   1 * , BSc ;   Fei Du   1 * , BSc ;   Lianne W L Simonse   1 * , MSc, PhD

1 Department of Design Organisation & Strategy, Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands

*all authors contributed equally

Corresponding Author:

  • Lianne W L Simonse, MSc, PhD
  • Department of Design Organisation & Strategy
  • Faculty of Industrial Design Engineering
  • Delft University of Technology
  • Landbergstraat 15
  • Delft 2628CE
  • The Netherlands
  • Phone: 31 15 27 ext 89054
  • Email: L.W.L.Simonse@tudelft.nl