Published on in Vol 9, No 11 (2021): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/30485, first published .
Assimilation of Medical Appointment Scheduling Systems and Their Impact on the Accessibility of Primary Care: Mixed Methods Study

Assimilation of Medical Appointment Scheduling Systems and Their Impact on the Accessibility of Primary Care: Mixed Methods Study

Assimilation of Medical Appointment Scheduling Systems and Their Impact on the Accessibility of Primary Care: Mixed Methods Study

Guy Paré   1 , PhD ;   Louis Raymond   2 , PhD ;   Alexandre Castonguay   1 , PhD ;   Antoine Grenier Ouimet   3 , MSc ;   Marie-Claude Trudel   1 , PhD

1 Department of Information Technologies, HEC Montréal, Montréal, QC, Canada

2 École de gestion, Université du Québec à Trois-Rivières, Trois-Rivières, QC, Canada

3 Smith School of Business, Queen's University, Kingston, QC, Canada

Corresponding Author:

  • Alexandre Castonguay, PhD
  • Department of Information Technologies
  • HEC Montréal
  • 3000, chemin de la Côte-Sainte-Catherine
  • Montréal, QC, H3T 2A7
  • Canada
  • Phone: 1 514-340-6812
  • Email: alexandre.castonguay@hec.ca