Experiences and Challenges of Emerging Online Health Services Combating COVID-19 in China: Retrospective, Cross-Sectional Study of Internet Hospitals

Fangmin Ge   ^{1 *} , MPH ;   Huan Qian   ^{1 *} , MD ;   Jianbo Lei   ² , MD, PhD ;   Yiqi Ni   ¹ , MS ;   Qian Li   ¹ , BA ;   Song Wang   ³ , PhD ;   Kefeng Ding   ¹ , MD, PhD

¹ The Second Affiliated Hospital, School of Medicine, Zhejiang University, Hangzhou, China

² Center for Medical Informatics, Health Science Center, Peking University, Beijing, China

³ School of Management, Zhejiang University, Hangzhou, China

*these authors contributed equally