Synchronous Teleconsultation and Monitoring Service Targeting COVID-19: Leveraging Insights for Postpandemic Health Care

Milena Soriano Marcolino   ^{1, 2, 3} , MD, MSc, PhD ;   Clara Sousa Diniz   ² , MD ;   Bruno Azevedo Chagas   ⁴ , MSc ;   Mayara Santos Mendes   ² , MSc ;   Raquel Prates   ⁴ , MSc, PhD ;   Adriana Pagano   ⁵ , BA, MA, PhD ;   Thiago Castro Ferreira   ⁵ , MSc, PhD ;   Maria Beatriz Moreira Alkmim   ² , MSc, MD ;   Clara Rodrigues Alves Oliveira   ^{1, 2} , MD, MSc, PhD ;   Isabela Nascimento Borges   ^{1, 2} , MD, PhD ;   Magda César Raposo   ⁶ , BSc ;   Zilma Silveira Nogueira Reis   ² , MD, MSc, PhD ;   Maria Cristina Paixão   ² , BSc ;   Leonardo Bonisson Ribeiro   ² , BSc ;   Gustavo Machado Rocha   ⁷ , MD, MSc, PhD ;   Clareci Silva Cardoso   ^{2, 6, 7} , MSc, PhD ;   Antonio Luiz Pinho Ribeiro   ^{1, 2, 3} , MD, PhD

¹ Department of Internal Medicine, Medical School, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil

² Telehealth Center, University Hospital and Telehealth Network of Minas Gerais, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil

³ Institute for Health Technology Assessment, Porto Alegre, Brazil

⁴ Department of Computer Science, Instituto de Ciências Exatas, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil

⁵ Arts Faculty, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil

⁶ Telehealth Center, Universidade Federal de São João Del-Rei, Divinópolis, Brazil

⁷ Medical School, Campus Centro Oeste, Universidade Federal de São João del-Rei, Divinópolis, Brazil