Published on in Vol 9, No 7 (2021): July

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/20994, first published .
Experiences With Internet Triaging of 9498 Outpatients Daily at the Largest Public Hospital in Taiwan During the COVID-19 Pandemic: Observational Study

Experiences With Internet Triaging of 9498 Outpatients Daily at the Largest Public Hospital in Taiwan During the COVID-19 Pandemic: Observational Study

Experiences With Internet Triaging of 9498 Outpatients Daily at the Largest Public Hospital in Taiwan During the COVID-19 Pandemic: Observational Study

Ding-Heng Lu 1, MD;  Chia-An Hsu 1, MD;  Eunice J Yuan 1, MD;  Jun-Jeng Fen 2, MSc;  Chung-Yuan Lee 2, DPhil;  Jin-Lain Ming 3, DPhil;  Tzeng-Ji Chen 4, 5, 6, 7, MD, PhD;  Wui-Chiang Lee 4, 6, MD, DPhil;  Shih-Ann Chen 8, 9, 10, MD, DPhil

1 Department of Medical Education, Taipei Veterans General Hospital , Taipei , TW

2 Information Management Office, Taipei Veterans General Hospital , Taipei , TW

3 Department of Nursing, Taipei Veterans General Hospital , Taipei , TW

4 Department of Medical Affairs and Planning, Taipei Veterans General Hospital , Taipei , TW

5 Big Data Center, Department of Medical Research, Taipei Veterans General Hospital, Taipei , TW

6 Institute of Hospital and Health Care Administration, School of Medicine, National Yang-Ming University, Taipei , TW

7 Department of Family Medicine, Taipei Veterans General Hospital, Taipei, Taiwan, ROC, Taipei , TW

8 Division of Cardiology, Department of Medicine, Taipei Veterans General Hospital, Taipei , TW

9 Institute of Clinical Medicine, Cardiovascular Research Center, National Yang-Ming University, Taipei , TW

10 Cardiovascular Center, Taichung Veterans General Hospital , Taichung , TW

Corresponding Author:

  • Jun-Jeng Fen, MSc
  • Information Management Office
  • Taipei Veterans General Hospital
  • No 201, Sec 2, Shih-Pai Road
  • Taipei
  • TW
  • Phone: 886 2-2871-2121
  • Email: fenjj@vghtpe.gov.tw