This paper is in the following e-collection/theme issue:

Clinical Communication, Electronic Consultation and Telehealth (553) Telehealth and Telemonitoring (1575)

Published on in Vol 6, No 1 (2018): Jan-Mar

Patient and Health System Experience With Implementation of an Enterprise-Wide Telehealth Scheduled Video Visit Program: Mixed-Methods Study

Patient and Health System Experience With Implementation of an Enterprise-Wide Telehealth Scheduled Video Visit Program: Mixed-Methods Study

Patient and Health System Experience With Implementation of an Enterprise-Wide Telehealth Scheduled Video Visit Program: Mixed-Methods Study

Authors of this article:

Rhea E Powell1 Author Orcid Image ;   Danica Stone1 Author Orcid Image ;   Judd E Hollander1 Author Orcid Image
Article Authors Cited by (48) Tweetations (6) Metrics

Journals

  1. Koziatek C, Rubin A, Lakdawala V, Lee D, Swartz J, Auld E, Smith S, Reddy H, Jamin C, Testa P, Femia R, Caspers C. Assessing the Impact of a Rapidly Scaled Virtual Urgent Care in New York City During the COVID-19 Pandemic. The Journal of Emergency Medicine 2020;59(4):610 View
  2. Donaghy E, Atherton H, Hammersley V, McNeilly H, Bikker A, Robbins L, Campbell J, McKinstry B. Acceptability, benefits, and challenges of video consulting: a qualitative study in primary care. British Journal of General Practice 2019;69(686):e586 View
  3. Castaneda P, Ellimoottil C. Current use of telehealth in urology: a review. World Journal of Urology 2020;38(10):2377 View
  4. Rademacher N, Cole G, Psoter K, Kelen G, Fan J, Gordon D, Razzak J. Use of Telemedicine to Screen Patients in the Emergency Department: Matched Cohort Study Evaluating Efficiency and Patient Safety of Telemedicine. JMIR Medical Informatics 2019;7(2):e11233 View
  5. Hoffmann M, Hartmann M, Wensing M, Friederich H, Haun M. Potential for Integrating Mental Health Specialist Video Consultations in Office-Based Routine Primary Care: Cross-Sectional Qualitative Study Among Family Physicians. Journal of Medical Internet Research 2019;21(8):e13382 View
  6. Tan C, Kuhn C, Anderson J, Borun A, Turner D, Whalen K, Shah K. Improving Well-Being Among Trainees: A Partnership to Reduce Barriers to Primary Care Services. Journal of Graduate Medical Education 2020;12(2):203 View
  7. Alismail A, Schaeffer B, Oh A, Hamiduzzaman S, Daher N, Song H, Furukawa B, Tan L. <p>The Use of the Net Promoter Score (NPS) in an Outpatient Allergy and Pulmonary Clinic: An Innovative Look into Using Tablet-Based Tool vs Traditional Survey Method</p>. Patient Related Outcome Measures 2020;Volume 11:137 View
  8. Sturesson L, Groth K. Clinicians’ Selection Criteria for Video Visits in Outpatient Care: Qualitative Study. Journal of Medical Internet Research 2018;20(11):e288 View
  9. Salisbury C, Quigley A, Hex N, Aznar C. Private Video Consultation Services and the Future of Primary Care. Journal of Medical Internet Research 2020;22(10):e19415 View
  10. Hammersley V, Donaghy E, Parker R, McNeilly H, Atherton H, Bikker A, Campbell J, McKinstry B. Comparing the content and quality of video, telephone, and face-to-face consultations: a non-randomised, quasi-experimental, exploratory study in UK primary care. British Journal of General Practice 2019;69(686):e595 View
  11. Young J, Abdel-Massih R, Herchline T, McCurdy L, Moyer K, Scott J, Wood B, Siddiqui J. Infectious Diseases Society of America Position Statement on Telehealth and Telemedicine as Applied to the Practice of Infectious Diseases. Clinical Infectious Diseases 2019;68(9):1437 View
  12. Nachum S, Gogia K, Clark S, Hsu H, Sharma R, Greenwald P. An Evaluation of Kiosks for Direct-to-Consumer Telemedicine Using the National Quality Forum Assessment Framework. Telemedicine and e-Health 2021;27(2):178 View
  13. Ellimoottil C, An L, Moyer M, Sossong S, Hollander J. Challenges And Opportunities Faced By Large Health Systems Implementing Telehealth. Health Affairs 2018;37(12):1955 View
  14. Ratanjee-Vanmali H, Swanepoel D, Laplante-Lévesque A. Patient Uptake, Experience, and Satisfaction Using Web-Based and Face-to-Face Hearing Health Services: Process Evaluation Study. Journal of Medical Internet Research 2020;22(3):e15875 View
  15. Gordon H, Solanki P, Bokhour B, Gopal R. “I’m Not Feeling Like I’m Part of the Conversation” Patients’ Perspectives on Communicating in Clinical Video Telehealth Visits. Journal of General Internal Medicine 2020;35(6):1751 View
  16. Sturesson L, Groth K. Effects of the Digital Transformation: Qualitative Study on the Disturbances and Limitations of Using Video Visits in Outpatient Care. Journal of Medical Internet Research 2018;20(6):e221 View
  17. Seto E, Smith D, Jacques M, Morita P. Opportunities and Challenges of Telehealth in Remote Communities: Case Study of the Yukon Telehealth System. JMIR Medical Informatics 2019;7(4):e11353 View
  18. Sinha S, Kern L, Gingras L, Reshetnyak E, Tung J, Pelzman F, McGrath T, Sterling M. Implementation of Video Visits During COVID-19: Lessons Learned From a Primary Care Practice in New York City. Frontiers in Public Health 2020;8 View
  19. Hickey M, Sergi F, Zhang K, Spinelli M, Black D, Sola C, Blaz V, Nguyen J, Oskarsson J, Gandhi M, Havlir D. Pragmatic randomized trial of a pre-visit intervention to improve the quality of telemedicine visits for vulnerable patients living with HIV. Journal of Telemedicine and Telecare 2023;29(3):187 View
  20. Saad N, AlQattan H, Ochoa O, Chrysopoulo M. Telemedicine and Plastic and Reconstructive Surgery: Lessons from the COVID-19 Pandemic and Directions for the Future. Plastic & Reconstructive Surgery 2020;146(5):680e View
  21. Saigal P, Gorji R. Is patient satisfaction with video telemedicine primary care visits comparable to face-to-face office visits?. Evidence-Based Practice 2021;24(1):1 View
  22. Frey M, Chiu S. Considerations When Using Telemedicine As the Advanced Practice Registered Nurse. The Journal for Nurse Practitioners 2021;17(3):289 View
  23. Gao Smith T, Sacchetti E, Mahyoub M. Proposing A Novel Method for Prevention and Intervention of Upper Respiratory Tract Infections (URTIs) with Assistance of Wearable Sensor Technology. Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2020;64(1):1400 View
  24. Gan Z, Lee S, Weiss D, Van Batavia J, Siu S, Frazier J, Zderic S, Shukla A, Srinivasan A, Kolon T, Zaontz M, Canning D, Long C. Single institution experience with telemedicine for pediatric urology outpatient visits: Adapting to COVID-19 restrictions, patient satisfaction, and future utilization. Journal of Pediatric Urology 2021;17(4):480.e1 View
  25. D'Anza B, Pronovost P. Digital Health: Unlocking Value in a Post-Pandemic World. Population Health Management 2022;25(1):11 View
  26. Phenicie R, Acosta Wright R, Holzberg J. Patient Satisfaction with Telehealth During COVID-19: Experience in a Rural County on the United States–Mexico Border. Telemedicine and e-Health 2021;27(8):859 View
  27. ASLAN A, GÜVEN M. Okul Temelli Konsültasyon Hizmetlerinin Telekomünikasyon Teknolojileriyle Entegrasyonu: Telekonsültasyon. The Journal of International Lingual Social and Educational Sciences 2021;7(1):17 View
  28. Winward S, Patel T, Al-Saffar M, Noble M. The Effect of 24/7, Digital-First, NHS Primary Care on Acute Hospital Spending: Retrospective Observational Analysis. Journal of Medical Internet Research 2021;23(7):e24917 View
  29. Goldberg E, Jiménez F, Chen K, Davoodi N, Li M, Strauss D, Zou M, Guthrie K, Merchant R. Telehealth was beneficial during COVID‐19 for older Americans: A qualitative study with physicians. Journal of the American Geriatrics Society 2021;69(11):3034 View
  30. Dahlgren C, Spånberg E, Sveréus S, Dackehag M, Wändell P, Rehnberg C. Short- and intermediate-term impact of DTC telemedicine consultations on subsequent healthcare consumption. The European Journal of Health Economics 2024;25(1):157 View
  31. Lebar K, Chandra S, Hollander J. Role of nursing in telehealth. Nursing 2022;52(6):42 View
  32. Enam A, Dreyer H, De Boer L. Individuals’ Perceptions as a Substitute for Guidelines and Evidence: Interview Study Among Clinicians on How They Choose Between In-Person and Remote Consultation. JMIR Formative Research 2022;6(5):e35950 View
  33. Kudel I, Perry T. Communicating Treatment-Related Symptoms Using Passively Collected Data and Satisfaction/Loyalty Ratings: Exploratory Study. JMIR Cancer 2022;8(2):e29292 View
  34. Vartanian K, Holtorf M, Cox E, Diaz G, Khurana H, Schlegel S, Raganit C, Ong B, Czartoski T, Makkar A. Patient experience and healthcare utilization for a COVID-19 telemedicine home monitoring program offered in English and Spanish. PLOS ONE 2022;17(6):e0270754 View
  35. Baim-Lance A, Angulo M, Chiasson M, Lekas H, Schenkel R, Villarreal J, Cantos A, Kerr C, Nagaraja A, Yin M, Gordon P. Challenges and opportunities of telehealth digital equity to manage HIV and comorbidities for older persons living with HIV in New York State. BMC Health Services Research 2022;22(1) View
  36. Aidemark J. Care by video consultations: why or why not?. Procedia Computer Science 2022;196:400 View
  37. Naik N, Hameed B, Nayak S, Gera A, Nandyal S, Shetty D, Shah M, Ibrahim S, Naik A, Kamath N, Mahdaviamiri D, D'costa K, Rai B, Chlosta P, Somani B. Telemedicine and Telehealth in Urology—What Do the ‘Patients' Think About It?. Frontiers in Surgery 2022;9 View
  38. Nguyen M, Garcia F, Juarez J, Zeng B, Khoong E, Nijagal M, Sarkar U, Su G, Lyles C. Satisfaction can co-exist with hesitation: qualitative analysis of acceptability of telemedicine among multi-lingual patients in a safety-net healthcare system during the COVID-19 pandemic. BMC Health Services Research 2022;22(1) View
  39. Mossack S, Inoyatov I, Fonseca P, Du C, Lee E, Ruan H, Kim J. A Randomized Controlled Trial Comparing Telemedicine Versus In-Person Office Visits for the Follow-Up of Overactive Bladder. Urogynecology 2022;28(12):819 View
  40. Hofmann G, Hampanda K, Harrison M, Fasano M, Nacht A, Yeoman M. Virtual Prenatal and Postpartum Care Acceptability Among Maternity Care Providers. Maternal and Child Health Journal 2022;26(7):1401 View
  41. Roblin D, Goodrich G, Davis T, Gander J, McCracken C, Weinfield N, Ritzwoller D. Did Access to Ambulatory Care Moderate the Associations Between Visit Mode and Ancillary Services Utilization Across the COVID-19 Pandemic Period?. Medical Care 2023;61(Suppl 1):S39 View
  42. Le R, Mendez I, Ponce S, Green A, El-Toukhy S, Nápoles A, Strassle P. Telehealth access, willingness, and barriers during the COVID-19 pandemic among a nationally representative diverse sample of U.S. adults with and without chronic health conditions. Journal of Telemedicine and Telecare 2023 View
  43. Otręba E, Dorobek M, Dąbrowska A, Sobczak K, Czmyr J, Chmielewska Z, Dąbrowska P, Świechowska J. Patients’ preferences: Comparing the quality of medical services before and during the COVID-19 pandemic. Zdrowie Publiczne i Zarządzanie 2022;20(3):73 View
  44. AlDobekhi F. Assessment of Knowledge and Attitude of Anaesthetists in Utilizing Telehealth-Based Pre-anaesthesia Evaluation. Cureus 2024 View
  45. Suonnansalo P, Kaihlaniemi J, Kähkönen O, Oikarinen A. Patients' perspectives of the digital counselling competence of healthcare professionals—A qualitative descriptive study. Journal of Clinical Nursing 2024 View

Books/Policy Documents

  1. Hollander J, Goldwater J. Telemedicine in Orthopedic Surgery and Sports Medicine. View
  2. Halstater B. Principles and Practice of College Health. View
  3. Herrera L, Carrion B, Figueroa A, Guzmán J, Armendariz de la Fuente S, Garcia J, Muñoz M. Advancing Health Education With Telemedicine. View