Published on in Vol 5, No 4 (2017): Oct-Dec

Patient Portal Use and Experience Among Older Adults: Systematic Review

Patient Portal Use and Experience Among Older Adults: Systematic Review

Patient Portal Use and Experience Among Older Adults: Systematic Review

Journals

  1. van Mens H, Duijm R, Nienhuis R, de Keizer N, Cornet R. Towards an Adoption Framework for Patient Access to Electronic Health Records: Systematic Literature Mapping Study. JMIR Medical Informatics 2020;8(3):e15150 View
  2. Vreugdenhil M, Ranke S, de Man Y, Haan M, Kool R. Patient and Health Care Provider Experiences With a Recently Introduced Patient Portal in an Academic Hospital in the Netherlands: Mixed Methods Study. Journal of Medical Internet Research 2019;21(8):e13743 View
  3. Portz J, Bayliss E, Bull S, Boxer R, Bekelman D, Gleason K, Czaja S. Using the Technology Acceptance Model to Explore User Experience, Intent to Use, and Use Behavior of a Patient Portal Among Older Adults With Multiple Chronic Conditions: Descriptive Qualitative Study. Journal of Medical Internet Research 2019;21(4):e11604 View
  4. Abd-alrazaq A, Bewick B, Farragher T, Gardner P. Factors that affect the use of electronic personal health records among patients: A systematic review. International Journal of Medical Informatics 2019;126:164 View
  5. Moradian S, Krzyzanowska M, Maguire R, Morita P, Kukreti V, Avery J, Liu G, Cafazzo J, Howell D. Usability Evaluation of a Mobile Phone–Based System for Remote Monitoring and Management of Chemotherapy-Related Side Effects in Cancer Patients: Mixed-Methods Study. JMIR Cancer 2018;4(2):e10932 View
  6. Wong J, Steitz B, Rosenbloom S. Characterizing the impact of health literacy, computer ability, patient demographics, and portal usage on patient satisfaction with a patient portal. JAMIA Open 2019;2(4):456 View
  7. Kim S, Fadem S. Communication matters: Exploring older adults’ current use of patient portals. International Journal of Medical Informatics 2018;120:126 View
  8. Apter A, Bryant-Stephens T, Perez L, Morales K, Howell J, Mullen A, Han X, Canales M, Rogers M, Klusaritz H, Localio A. Patient Portal Usage and Outcomes Among Adult Patients with Uncontrolled Asthma. The Journal of Allergy and Clinical Immunology: In Practice 2020;8(3):965 View
  9. Portz J, Lum H, Bull S, Boxer R, Bekelman D, Ford K, Gleason K, Casillas A, Bayliss E. Perceptions of Patient Portal Use for Advance Directive Documentation among Older Adults with Multiple Chronic Conditions. Journal of Social Work in End-of-Life & Palliative Care 2020;16(3):238 View
  10. Cajita M, Nilsen M, Irizarry T, Callan J, Beach S, Swartwout E, Mecca L, Schulz R, Dabbs A. Predictors of Patient Portal Use Among Community-Dwelling Older Adults. Research in Gerontological Nursing 2021;14(1):33 View
  11. Steitz B, Wong J, Cobb J, Carlson B, Smith G, Rosenbloom S. Policies and procedures governing patient portal use at an Academic Medical Center. JAMIA Open 2019;2(4):479 View
  12. Bernaerdt J, Moerenhout T, Devisch I. Vulnerable patients' attitudes towards sharing medical data and granular control in patient portal systems: an interview study. Journal of Evaluation in Clinical Practice 2021;27(2):429 View
  13. Wildenbos G, Maasri K, Jaspers M, Peute L. Older adults using a patient portal: registration and experiences, one year after implementation. DIGITAL HEALTH 2018;4 View
  14. Anthony D, Campos-Castillo C, Lim P. Who Isn’t Using Patient Portals And Why? Evidence And Implications From A National Sample Of US Adults. Health Affairs 2018;37(12):1948 View
  15. Bush R, Barlow H, Pérez A, Vazquez B, Mack J, Connelly C. Internet Access Influences Community Clinic Portal Use. Health Equity 2018;2(1):161 View
  16. Zanaboni P, Kummervold P, Sørensen T, Johansen M. Patient Use and Experience With Online Access to Electronic Health Records in Norway: Results From an Online Survey. Journal of Medical Internet Research 2020;22(2):e16144 View
  17. Hoogland A, Mansfield J, Lafranchise E, Bulls H, Johnstone P, Jim H. eHealth literacy in older adults with cancer. Journal of Geriatric Oncology 2020;11(6):1020 View
  18. Eastway J, Lizarondo L. Experiences of adult patients with chronic non-communicable disease using electronic personal health records for self-management: a qualitative systematic review protocol. JBI Database of Systematic Reviews and Implementation Reports 2019;17(11):2334 View
  19. Kolodychuk N, Wong M, Chimento G, Adams T, Gastanaduy M, Waddell B. Web-based patient portal access in an orthopedic adult reconstruction patient population. Arthroplasty Today 2019;5(1):83 View
  20. Turner K, Clary A, Hong Y, Alishahi Tabriz A, Shea C. Patient Portal Barriers and Group Differences: Cross-Sectional National Survey Study. Journal of Medical Internet Research 2020;22(9):e18870 View
  21. van Mens H, Duijm R, Nienhuis R, de Keizer N, Cornet R. Determinants and outcomes of patient access to medical records: Systematic review of systematic reviews. International Journal of Medical Informatics 2019;129:226 View
  22. Zhou L, DeAlmeida D, Parmanto B. Applying a User-Centered Approach to Building a Mobile Personal Health Record App: Development and Usability Study. JMIR mHealth and uHealth 2019;7(7):e13194 View
  23. Rees-Punia E, Patel A, Beckwitt A, Leach C, Gapstur S, Smith T. Research Participants’ Perspectives on Using an Electronic Portal for Engagement and Data Collection: Focus Group Results From a Large Epidemiologic Cohort. Journal of Medical Internet Research 2020;22(10):e18556 View
  24. Huvila I, Cajander Å, Moll J, Enwald H, Eriksson-Backa K, Rexhepi H. Technological and informational frames: explaining age-related variation in the use of patient accessible electronic health records as technology and information. Information Technology & People 2022;35(8):1 View
  25. Avdagovska M, Menon D, Stafinski T. Capturing the Impact of Patient Portals Based on the Quadruple Aim and Benefits Evaluation Frameworks: Scoping Review. Journal of Medical Internet Research 2020;22(12):e24568 View
  26. Onyeaka H, Romero P, Healy B, Celano C. Age Differences in the Use of Health Information Technology Among Adults in the United States: An Analysis of the Health Information National Trends Survey. Journal of Aging and Health 2021;33(1-2):147 View
  27. McLean B, Hossain N, Donison V, Gray M, Durbano S, Haase K, Alibhai S, Puts M. Providing Medical Information to Older Adults in a Web-Based Environment: Systematic Review. JMIR Aging 2021;4(1):e24092 View
  28. Cross D, Levin Z, Raj M. Patient Portal Use, Perceptions of Electronic Health Record Value, and Self-Rated Primary Care Quality Among Older Adults: Cross-sectional Survey. Journal of Medical Internet Research 2021;23(5):e22549 View
  29. Ammenwerth E, Neyer S, Hörbst A, Mueller G, Siebert U, Schnell-Inderst P. Adult patient access to electronic health records. Cochrane Database of Systematic Reviews 2021;2021(2) View
  30. Liljeroos T, Puthoopparambil S, Wallert J, Held C, Olsson E. Self-perceived cognitive status and cognitive challenges associated with cardiac rehabilitation management: experiences of elderly myocardial infarction patients. Disability and Rehabilitation 2022;44(15):3834 View
  31. Griffin L, Patterson D, Mason T, Vonnes C. Improving care coordination for patients 65 and older. Geriatric Nursing 2021;42(2):610 View
  32. Tapuria A, Porat T, Kalra D, Dsouza G, Xiaohui S, Curcin V. Impact of patient access to their electronic health record: systematic review. Informatics for Health and Social Care 2021;46(2):194 View
  33. Tobiano G, Chaboyer W, Dornan G, Teasdale T, Manias E. Older patients’ engagement in hospital medication safety behaviours. Aging Clinical and Experimental Research 2021;33(12):3353 View
  34. Dickman Portz J, Powers J, Casillas A, Baldwin M, Bekelman D, Palen T, Bull S, Kutner J, Bayliss E. Characteristics of Patients and Proxy Caregivers Using Patient Portals in the Setting of Serious Illness and End of Life. Journal of Palliative Medicine 2021;24(11):1697 View
  35. Kolotylo-Kulkarni M, Seale D, LeRouge C. Personal Health Information Management Among Older Adults: Scoping Review. Journal of Medical Internet Research 2021;23(6):e25236 View
  36. Moqbel M, Hewitt B, Nah F, McLean R. Sustaining Patient Portal Continuous Use Intention and Enhancing Deep Structure Usage: Cognitive Dissonance Effects of Health Professional Encouragement and Security Concerns. Information Systems Frontiers 2022;24(5):1483 View
  37. Friedland A, Hernandez A, Anstrom K, Chen-Lim M, Cohen L, Currier J, Forrest C, Fraser R, Fraulo E, George A, Handberg E, Jackman J, Koellhoffer J, Lawrence D, Leverty R, McAdams P, McCourt B, Mickley B, Naqvi S, O'Brien E, Olson R, Prater C, Rothman R, Shenkman E, Shostak J, Turner K, Webb L, Woods C, Naggie S. Design of the Healthcare Worker Exposure Response and Outcomes (HERO) research platform. Contemporary Clinical Trials 2021;109:106525 View
  38. Kaihlanen A, Virtanen L, Buchert U, Safarov N, Valkonen P, Hietapakka L, Hörhammer I, Kujala S, Kouvonen A, Heponiemi T. Towards digital health equity - a qualitative study of the challenges experienced by vulnerable groups in using digital health services in the COVID-19 era. BMC Health Services Research 2022;22(1) View
  39. Bristol A, Elmore C, Weiss M, Barry L, Iacob E, Johnson E, Wallace A. Mixed-methods study examining family carers’ perceptions of the relationship between intrahospital transitions and patient readiness for discharge. BMJ Quality & Safety 2023;32(8):447 View
  40. Gupta C. Do We Really Need Elderly-Friendly Integrated Care Portals?. International Journal of Information Systems and Social Change 2022;14(1):1 View
  41. Khadjesari Z, Houghton J, Brown T, Jopling H, Stevenson F, Lynch J. Contextual Factors That Impact the Implementation of Patient Portals With a Focus on Older People in Acute Care Hospitals: Scoping Review. JMIR Aging 2023;6:e31812 View
  42. Madabhushi V, McLouth C, King R, Bhakta A, Beck S, Patel J. Age and Medicare Insurance are Barriers to Telemedicine Access—A Quality Improvement Project. The American Surgeon™ 2023;89(5):1643 View
  43. Munger Clary H, Snively B, Topaloglu U, Duncan P, Kimball J, Alexander H, Brenes G. Patient-reported outcomes via electronic health record portal versus telephone: a pragmatic randomized pilot trial of anxiety or depression symptoms in epilepsy. JAMIA Open 2022;5(4) View
  44. Singh S, Polavarapu M, Arsene C. Changes in patient portal adoption due to the emergence of COVID-19 pandemic. Informatics for Health and Social Care 2023;48(2):125 View
  45. Matchanova A, Babicz M, Kordovski V, Tierney S, Rahman S, Medina L, Cushman C, Woods S. Does neurocognition contribute to age-related deficits in the online navigation of electronic patient health portals?. Journal of the International Neuropsychological Society 2023;29(7):662 View
  46. Liu S, Osborn A, Bell S, Mecchella J, Hort S, Batsis J. Patient characteristics and utilization of an online patient portal in a rural academic general internal medicine practice. BMC Medical Informatics and Decision Making 2022;22(1) View
  47. Partogi M, Gaviria-Valencia S, Alzate Aguirre M, Pick N, Bhopalwala H, Barry B, Kaggal V, Scott C, Kessler M, Moore M, Mitchell J, Chaudhry R, Bonacci R, Arruda-Olson A. Sociotechnical Intervention for Improved Delivery of Preventive Cardiovascular Care to Rural Communities: Participatory Design Approach. Journal of Medical Internet Research 2022;24(8):e27333 View
  48. Steele Gray C, Chau E, Tahsin F, Harvey S, Loganathan M, McKinstry B, Mercer S, Nie J, Palen T, Ramsay T, Thavorn K, Upshur R, Wodchis W. Assessing the Implementation and Effectiveness of the Electronic Patient-Reported Outcome Tool for Older Adults With Complex Care Needs: Mixed Methods Study. Journal of Medical Internet Research 2021;23(12):e29071 View
  49. Heponiemi T, Virtanen L, Kaihlanen A, Kainiemi Päivikki Koponen E, Koskinen S. Use and changes in the use of the Internet for obtaining services among older adults during the COVID-19 pandemic: A longitudinal population-based survey study. New Media & Society 2024;26(6):3146 View
  50. Schöpfer C, Ehrler F, Berger A, Bollondi Pauly C, Buytaert L, De La Serna C, Hartheiser F, Fassier T, Clavien C. A Mobile App for Advance Care Planning and Advance Directives (Accordons-nous): Development and Usability Study. JMIR Human Factors 2022;9(2):e34626 View
  51. Cheng C, Elsworth G, Osborne R. Validity Evidence Based on Relations to Other Variables of the eHealth Literacy Questionnaire (eHLQ): Bayesian Approach to Test for Known-Groups Validity. Journal of Medical Internet Research 2021;23(10):e30243 View
  52. De Main A, Xie B, Shiroma K, Yeh T, Davis N, Han X. Assessing the Effects of eHealth Tutorials on Older Adults’ eHealth Literacy. Journal of Applied Gerontology 2022;41(7):1675 View
  53. Huhtakangas M, Tuomikoski A, Laukka E, Kääriäinen M, Kanste O. Adult patients’ experiences of patient-professional communication in patient portals: a qualitative systematic review protocol. JBI Evidence Synthesis 2022;20(2):689 View
  54. Yue H, Mail V, DiSalvo M, Borba C, Piechniczek-Buczek J, Yule A. Patient Preferences for Patient Portal–Based Telepsychiatry in a Safety Net Hospital Setting During COVID-19: Cross-sectional Study. JMIR Formative Research 2022;6(1):e33697 View
  55. McAlearney A, Sieck C, Gregory M, Di Tosto G, MacEwan S, DePuccio M, Lee J, Huerta T, Walker D. Examining Patients’ Capacity to Use Patient Portals. Medical Care 2021;59(12):1067 View
  56. Milliren C, Lindsay B, Biernat L, Smith T, Weaver B. Can digital engagement improve outcomes for total joint replacements?. DIGITAL HEALTH 2022;8:205520762210953 View
  57. Yin R, Law K, Neyens D. Examining How Internet Users Trust and Access Electronic Health Record Patient Portals: Survey Study. JMIR Human Factors 2021;8(3):e28501 View
  58. Carini E, Villani L, Pezzullo A, Gentili A, Barbara A, Ricciardi W, Boccia S. The Impact of Digital Patient Portals on Health Outcomes, System Efficiency, and Patient Attitudes: Updated Systematic Literature Review. Journal of Medical Internet Research 2021;23(9):e26189 View
  59. Alkureishi M, Choo Z, Rahman A, Ho K, Benning-Shorb J, Lenti G, Velázquez Sánchez I, Zhu M, Shah S, Lee W. Digitally Disconnected: Qualitative Study of Patient Perspectives on the Digital Divide and Potential Solutions. JMIR Human Factors 2021;8(4):e33364 View
  60. Heponiemi T, Kaihlanen A, Kouvonen A, Leemann L, Taipale S, Gluschkoff K. The role of age and digital competence on the use of online health and social care services: A cross-sectional population-based survey. DIGITAL HEALTH 2022;8:205520762210744 View
  61. Wang T, Giunti G, Melles M, Goossens R. Digital Patient Experience: Umbrella Systematic Review. Journal of Medical Internet Research 2022;24(8):e37952 View
  62. Son H, Nahm E, Zhu S, Galik E, Van de Castle B, Seidl K, Russomanno V. Older Adults' Perception on and Use of Patient Portals. CIN: Computers, Informatics, Nursing 2022;40(1):61 View
  63. Heponiemi T, Kainiemi E, Virtanen L, Saukkonen P, Sainio P, Koponen P, Koskinen S. Predicting Internet Use and Digital Competence Among Older Adults Using Performance Tests of Visual, Physical, and Cognitive Functioning: Longitudinal Population-Based Study. Journal of Medical Internet Research 2023;25:e42287 View
  64. Gleason K, Wu M, Wec A, Powell D, Zhang T, Gamper M, Green A, Nothelle S, Amjad H, Wolff J. Use of the patient portal among older adults with diagnosed dementia and their care partners. Alzheimer's & Dementia 2023;19(12):5663 View
  65. Gleason K, Powell D, Wec A, Zou X, Gamper M, Peereboom D, Wolff J. Patient portal interventions: a scoping review of functionality, automation used, and therapeutic elements of patient portal interventions. JAMIA Open 2023;6(3) View
  66. Kainiemi E, Saukkonen P, Virtanen L, Vehko T, Kyytsönen M, Aaltonen M, Heponiemi T. Perceived benefits of digital health and social services among older adults: A population-based cross-sectional survey. DIGITAL HEALTH 2023;9 View
  67. Burgdorf J, Fabius C, Wu M, Gleason K, Wolff J. Patient Portal Use during Home Health Care at an Academic Health System. Journal of the American Medical Directors Association 2024;25(4):729 View
  68. Oh K, Inoue M, Koizumi N, Beran K, Lee J. Chronic Health Conditions and Patient Portal Use in Caregivers of People With Alzheimer’s Disease and Related Dementias. Journal of Applied Gerontology 2024;43(4):363 View
  69. Wang T, Giunti G, Goossens R, Melles M. Timing, Indicators, and Approaches to Digital Patient Experience Evaluation: Umbrella Systematic Review. Journal of Medical Internet Research 2024;26:e46308 View
  70. Bogulski C, Andersen J, Eswaran S, Willis D, Edem D, McElfish P. Factors Associated with Online Patient Portal Utilization Experience in an Arkansas Phone Survey. Telemedicine and e-Health 2024;30(4):e1148 View
  71. Bullock G, Duncan P, McMurtrie E, Henry K, Graves B, Lake A, McDonough C. Feasibility of Implementing Patient-Reported and Physical Performance Measures to Identify and Manage Fall Risk in Older Adults Within a Secondary Fracture Clinic. Journal of Applied Gerontology 2024;43(6):745 View
  72. Kyytsönen M, Vehko T, Jylhä V, Kinnunen U. Privacy concerns among the users of a national patient portal: A cross-sectional population survey study. International Journal of Medical Informatics 2024;183:105336 View
  73. Wicki S, Clark I, Amann M, Christ S, Schettle M, Hertler C, Theile G, Blum D. Acceptance of Digital Health Technologies in Palliative Care Patients. Palliative Medicine Reports 2024;5(1):34 View
  74. Short-Russell M, Thompson J, Waldrop J. Secure Messaging: Demonstration and Enrollment Patient Portal Program. CIN: Computers, Informatics, Nursing 2024:10.1097/CIN.0000000000001098 View
  75. Rawlins M, Yu X. Identifying the Software Quality Attributes that Affect Patient Portal Adoption in Trinidad and Tobago. SN Computer Science 2024;5(2) View
  76. Yoon E, Hur S, Opsasnick L, Huang W, Batio S, Curtis L, Benavente J, Lewis-Thames M, Liebovitz D, Wolf M, Serper M. Disparities in Patient Portal Use Among Adults With Chronic Conditions. JAMA Network Open 2024;7(2):e240680 View
  77. Ploegmakers K, Linn A, Medlock S, Seppälä L, Bahat G, Caballero-Mora M, Ilhan B, Landi F, Masud T, Morrissey Y, Ryg J, Topinkova E, van der Velde N, van Weert J. A European survey of older peoples’ preferences, and perceived barriers and facilitators to inform development of a medication-related fall-prevention patient portal. European Geriatric Medicine 2024;15(3):817 View
  78. Matthews A, Steffen A, Akufo J, Burke L, Diaz H, Dodd D, Hughes A, Madrid S, Onyiapat E, Opuada H, Sejo J, Vilona B, Williams B, Donenberg G. Factors Associated with Uptake of Patient Portals at a Federally Qualified Health Care Center. Healthcare 2024;12(15):1505 View
  79. Durocher K, Shin H, Jackson K, Strudwick G. Women’s experiences of using patient portals in healthcare settings: a rapid review. BMC Women's Health 2024;24(1) View
  80. Abel G, Atherton H, Sussex J, Akter N, Aminu A, Bak W, Bryce C, Clark C, Cockcroft E, Evans H, Gkousis E, Jenkins G, Jenkinson C, Khan N, Lambert J, Leach B, Marriott C, Newbould J, Parkinson S, Parsons J, Pitchforth E, Sheard L, Stockwell S, Thomas C, Treadgold B, Winder R, Campbell J. Current experience and future potential of facilitating access to digital NHS primary care services in England: the Di-Facto mixed-methods study. Health and Social Care Delivery Research 2024:1 View
  81. Muli I, Cajander Å, Hvitfeldt H, Lagerros Y, Söderberg D, Sjöblom L, Dahlgren A, Bertilson B, Farrokhnia N, Amer-Wåhlin I, Taloyan M, Hägglund M. To read or not to read – A cross-sectional study of Swedish primary care patients’ adoption of patient accessible electronic health records. DIGITAL HEALTH 2024;10 View
  82. Colorafi K, Evans B, Lamb G. Engagement With the Plan of Care Among Older Adults With Multiple Cardiac Diagnoses. Qualitative Health Research 2021;31(7):1234 View
  83. Stover A, Liang D, Mueller D, Kurtzman R, Ikemeh C, Canter C, Acharya S, Brese J, Buhlinger K, Chen K, Colmenares E, Faso A, Muluneh B, Patel B, Reichard J, Shah R, Tilkens M, Valgus J, Coombs L, Lafata J, Lund J, Ray E, Mody G, Vest M. Pharmacist-facilitated Patient Reported Outcome Measure (PROM) monitoring: developing an EHR SmartForm© to monitor side effects of oral oncolytics during routine telehealth encounters. Quality of Life Research 2024 View
  84. Tonkikh O, Young H, Bell J, Famula J, Whitney R, Mongoven J, Kelly K. Implementation outcomes and population impact of a statewide information technology deployment for family caregivers: A mixed-methods study (Preprint). JMIR Aging 2024 View
  85. Pack A, Bailey S, O'Conor R, Velazquez E, Wismer G, Yeh F, Curtis L, Alcantara K, Wolf M. Phenotyping Adherence Through Technology-Enabled Reports and Navigation (the PATTERN Study): Qualitative Study for Intervention Adaptation Using the Exploration, Preparation, Implementation, and Sustainment Framework. JMIR Formative Research 2024;8:e54916 View
  86. Huvila I, Rexhepi H, Moll J, Ghorbanian Zolbin M, Blease C, Bärkås A, Åhlfeldt R, Hagström J, Kane B, Scandurra I, Hägglund M, Klein G, Wang B, Kharko A. Affordance trajectories and the usefulness of online records access among older adults in Sweden. DIGITAL HEALTH 2024;10 View
  87. Gordon N, Yin C, Lo J. Examining Whether Patient Portal and Video Visit Use Differs by Race and Ethnicity Among Older Adults in a US Integrated Health Care Delivery System: Cross-Sectional Electronic Health Record and Survey-Based Study. JMIR Aging 2024;7:e63814 View

Books/Policy Documents

  1. Alzahrani S, Daim T. R&D Management in the Knowledge Era. View
  2. Alzahrani S, Daim T. R&D Management in the Knowledge Era. View
  3. Eriksson-Backa K, Ahmad F, Huvila I, Enwald H, Hirvonen N. Information Literacy in a Post-Truth Era. View
  4. Karimi P, Ballard K, Vazirani P, Jorigay R, Martin-Hammond A. Pervasive Computing Technologies for Healthcare. View
  5. Enwald H, Eriksson-Backa K, Hirvonen N, Huvila I. Information Experience and Information Literacy. View