e.g. mhealth
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The new trajectory was integrated into the PCPs’ and specialists’ existing clinical workflow.
Similar to the Champlain BASE e Consult service, e Consult Quebec functions as a platform facilitating communication between PCPs and specialists. This secure web-based application enables PCPs to submit inquiries to specialists, seeking guidance on the best management plan for their patients.
The platform begins with a PCP submitting a clinical question via a standardized, secure web form (Figure 2).
JMIR Form Res 2024;8:e52921
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Referral to the wrong specialists may also occur [20].
Second, the quality of the referral is often lacking [21]. A Canadian study that surveyed 3000 general practitioners and specialists showed that 51% of the referrals were inadequate in that the reason for referral was unclear [22]. Moreover, when the referral is lacking essential patient information [9], the specialist must then collect this information, increasing wait times and likely delaying clinical decisions.
JMIR Med Inform 2019;7(3):e13354
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