e.g. mhealth
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Staff schedulers are clinic staff employees who schedule or cancel appointments for patients. Until the self-scheduling process was implemented, staff employee appointment schedulers were responsible for working with patients and radiology schedules to schedule mammograms. Patients, whether patient online services–enabled or not, can schedule their mammograms by telephone or in person via staff appointment schedulers.
JMIR Med Inform 2021;9(12):e27072
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