This paper is in the following e-collection/theme issue:

Clinical Communication, Electronic Consultation and Telehealth (542) Ethics, Privacy, and Legal Issues (456) Email Communication, Web-Based Communication, Secure Messaging (147) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (538)
The Rules of Engagement: Perspectives on Secure Messaging From Experienced Ambulatory Patient Portal Users

The Rules of Engagement: Perspectives on Secure Messaging From Experienced Ambulatory Patient Portal Users

The Rules of Engagement: Perspectives on Secure Messaging From Experienced Ambulatory Patient Portal Users

Authors of this article:

Cynthia J Sieck1 Author Orcid Image ;   Jennifer L Hefner1 Author Orcid Image ;   Jeanette Schnierle1 Author Orcid Image ;   Hannah Florian1 Author Orcid Image ;   Aradhna Agarwal1 Author Orcid Image ;   Kristen Rundell1 Author Orcid Image ;   Ann Scheck McAlearney1, 2 Author Orcid Image
Article Authors Cited by (35) Tweetations (13) Metrics

Journals

  1. Vreugdenhil M, Ranke S, de Man Y, Haan M, Kool R. Patient and Health Care Provider Experiences With a Recently Introduced Patient Portal in an Academic Hospital in the Netherlands: Mixed Methods Study. Journal of Medical Internet Research 2019;21(8):e13743 View
  2. Niazkhani Z, Toni E, Cheshmekaboodi M, Georgiou A, Pirnejad H. Barriers to patient, provider, and caregiver adoption and use of electronic personal health records in chronic care: a systematic review. BMC Medical Informatics and Decision Making 2020;20(1) View
  3. North F, Luhman K, Mallmann E, Mallmann T, Tulledge-Scheitel S, North E, Pecina J. A Retrospective Analysis of Provider-to-Patient Secure Messages: How Much Are They Increasing, Who Is Doing the Work, and Is the Work Happening After Hours?. JMIR Medical Informatics 2020;8(7):e16521 View
  4. Hefner J, MacEwan S, Biltz A, Sieck C. Patient portal messaging for care coordination: a qualitative study of perspectives of experienced users with chronic conditions. BMC Family Practice 2019;20(1) View
  5. Oppenheimer J, Leviton A, Chiujdea M, Antonetty A, Ojo O, Garcia S, Weas S, Fleegler E, Chan E, Loddenkemper T. Caring electronically for young outpatients who have epilepsy. Epilepsy & Behavior 2018;87:226 View
  6. McAlearney A, Sieck C, Gaughan A, Fareed N, Volney J, Huerta T. Patients’ Perceptions of Portal Use Across Care Settings: Qualitative Study. Journal of Medical Internet Research 2019;21(6):e13126 View
  7. Hefner J, Sieck C, Walker D, Huerta T, McAlearney A. System-Wide Inpatient Portal
 Implementation: Survey of Health Care Team Perceptions. JMIR Medical Informatics 2017;5(3):e31 View
  8. Strand M, Gammon D, Eng L, Ruland C. Exploring Working Relationships in Mental Health Care via an E-Recovery Portal: Qualitative Study on the Experiences of Service Users and Health Providers. JMIR Mental Health 2017;4(4):e54 View
  9. Lee J, Williams C, Baird S, Matthias M, Weiner M. Too Many Don’ts and Not Enough Do’s? A Survey of Hospitals About Their Portal Instructions for Patients. Journal of General Internal Medicine 2020;35(4):1029 View
  10. Portz J, Bayliss E, Bull S, Boxer R, Bekelman D, Gleason K, Czaja S. Using the Technology Acceptance Model to Explore User Experience, Intent to Use, and Use Behavior of a Patient Portal Among Older Adults With Multiple Chronic Conditions: Descriptive Qualitative Study. Journal of Medical Internet Research 2019;21(4):e11604 View
  11. Lyles C, Nelson E, Frampton S, Dykes P, Cemballi A, Sarkar U. Using Electronic Health Record Portals to Improve Patient Engagement: Research Priorities and Best Practices. Annals of Internal Medicine 2020;172(11_Supplement):S123 View
  12. Jager M, de Zeeuw J, Tullius J, Papa R, Giammarchi C, Whittal A, de Winter A. Patient Perspectives to Inform a Health Literacy Educational Program: A Systematic Review and Thematic Synthesis of Qualitative Studies. International Journal of Environmental Research and Public Health 2019;16(21):4300 View
  13. Laukka E, Huhtakangas M, Heponiemi T, Kujala S, Kaihlanen A, Gluschkoff K, Kanste O. Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies. Journal of Medical Internet Research 2020;22(12):e21623 View
  14. Lee J, Matthias M, Huffman M, Frankel R, Weiner M. Insecure messaging: how clinicians approach potentially problematic messages from patients. JAMIA Open 2021;3(4):576 View
  15. Avdagovska M, Menon D, Stafinski T. Capturing the Impact of Patient Portals Based on the Quadruple Aim and Benefits Evaluation Frameworks: Scoping Review. Journal of Medical Internet Research 2020;22(12):e24568 View
  16. Dessilomba G, Tanaamah A. Technology Acceptance Model (TAM) for Evaluating Acceptance Pega Application at PT. Sinar Mas Insurance Policy Services Division. INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi 2021;5(1):134 View
  17. Cross D, Levin Z, Raj M. Patient Portal Use, Perceptions of Electronic Health Record Value, and Self-Rated Primary Care Quality Among Older Adults: Cross-sectional Survey. Journal of Medical Internet Research 2021;23(5):e22549 View
  18. Zhang T, Shen N, Booth R, LaChance J, Jackson B, Strudwick G. Supporting the use of patient portals in mental health settings: a scoping review. Informatics for Health and Social Care 2022;47(1):62 View
  19. Leach B, Parkinson S, Gkousis E, Abel G, Atherton H, Campbell J, Clark C, Cockcroft E, Marriott C, Pitchforth E, Sussex J. Digital Facilitation to Support Patient Access to Web-Based Primary Care Services: Scoping Literature Review. Journal of Medical Internet Research 2022;24(7):e33911 View
  20. Khalil N, Aungst A, Casady L, Allison K, Fiascki R, Curbelo C, Maldonado J, Robertson D. Multiple Sclerosis and MyChart Messaging: A Retrospective Chart Review Evaluating Its Use. International Journal of MS Care 2022;24(6):271 View
  21. Toni E, Pirnejad H, Makhdoomi K, Mivefroshan A, Niazkhani Z. Patient empowerment through a user-centered design of an electronic personal health record: a qualitative study of user requirements in chronic kidney disease. BMC Medical Informatics and Decision Making 2021;21(1) View
  22. Schütze D, Engler F, Nohl-Deryk P, Müller B, Müller A. Implementierung einer Secure Instant Messaging-App in der COVID-19 Pandemie: Nutzungserfahrungen von Hausärzt*innen und Mitarbeiter*innen von Gesundheitsämtern. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 2022;173:40 View
  23. Conroy M, Powell M, Suelzer E, Pamulapati S, Min H, Wright T, Kamaraju S. Electronic Medical Record–Based Electronic Messaging Among Patients with Breast Cancer: A Systematic Review. Applied Clinical Informatics 2023;14(01):134 View
  24. Hefner J, Sieck C, Walker D. Patient and physician perspectives on training to improve communication through secure messaging. Health Care Management Review 2022;47(1):3 View
  25. Cross D, Stevens M, Spivack S, Murray G, Rodriguez H, Lewis V. Survey of Information Exchange and Advanced Use of Other Health Information Technology in Primary Care Settings. Medical Care 2022;60(2):140 View
  26. Smith K, Scerpella D, Guo A, Hussain N, Colburn J, Cotter V, Aufill J, Dy S, Wolff J. Perceived Barriers and Facilitators of Implementing a Multicomponent Intervention to Improve Communication With Older Adults With and Without Dementia (SHARING Choices) in Primary Care: A Qualitative Study. Journal of Primary Care & Community Health 2022;13:215013192211372 View
  27. Parpia C, Moore C, Beatty M, Miranda S, Adams S, Stinson J, Desai A, Bartlett L, Culbert E, Cohen E, Orkin J. Evaluation of a Secure Messaging System in the Care of Children With Medical Complexity: Mixed Methods Study. JMIR Formative Research 2023;7:e42881 View
  28. Alpert J, Hampton C, Markham M, Bylund C. Clinicians’ Attitudes and Behaviors Towards Communicating Electronically with Patients: A Grounded Practical Theory Approach. Journal of Health Communication 2022;27(2):103 View
  29. Robinson S, Zocchi M, Purington C, Am L, DeLaughter K, Vimalananda V, Netherton D, Ash A, Hogan T, Shimada S. Secure Messaging for Diabetes Management: Content Analysis. JMIR Diabetes 2023;8:e40272 View
  30. Scheckel B, Schmidt K, Stock S, Redaèlli M. Patient Portals as Facilitators of Engagement in Patients With Diabetes and Chronic Heart Disease: Scoping Review of Usage and Usability. Journal of Medical Internet Research 2023;25:e38447 View
  31. Son E, Nahm E. Adult Patients’ Experiences of Using a Patient Portal With a Focus on Perceived Benefits and Difficulties, and Perceptions on Privacy and Security: Qualitative Descriptive Study. JMIR Human Factors 2023;10:e46044 View
  32. MacEwan S, Fareed N, Jonnalagadda P, Heffer H, Petrecca A, McAlearney A. Patient and provider perspectives on the use of patient portals during pregnancy and the postpartum period. Journal of Telemedicine and Telecare 2023 View
  33. Chatwal M, Camacho P, Symington B, Rosenberg A, Hinyard L, Chavez Mac Gregor M, Gallagher C, El-Jawahri A, McGinnis M, Lee R. Ethics of Patient-Clinician Boundaries in Oncology: Communication Strategies for Promoting Clinician Well-Being and Quality Patient Care. JCO Oncology Practice 2024 View
  34. Zhong Y, Hahne J, Wang X, Wang X, Wu Y, Zhang X, Liu X. Telehealth Care Through Internet Hospitals in China: Qualitative Interview Study of Physicians’ Views on Access, Expectations, and Communication. Journal of Medical Internet Research 2024;26:e47523 View
  35. Alexander J, Beatty A. Association of Patient Portal Messaging with Survival Among Radiation Oncology Patients. International Journal of Radiation Oncology*Biology*Physics 2024 View