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Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment

Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment

Bickmore et al [20,36] and Wang et al [37] have developed conversational agents for physical activity promotion, hospital discharge instruction, explanation of medical documents, and family health history-taking to individuals with low health literacy.

Timothy W Bickmore, Dina Utami, Robin Matsuyama, Michael K Paasche-Orlow

J Med Internet Res 2016;18(1):e1